Privacy Policy
Last updated: 04/06/2026
This Privacy Policy explains how 3PUTT Palms collects, uses and protects your personal information when you visit our website, purchase a ticket, or contact us about a 3PUTT Palms event.
By using this website or purchasing a ticket, you understand that your personal information will be used as described below.
1. Who We Are
This website is operated by 3PUTT Palms.
For any questions about this Privacy Policy or how your information is used, please contact:
Instagram: @3puttpalms
Email: [palms@3putt.club]
2. Information We Collect
When you use this website or purchase a ticket, we may collect the following information:
Your name
Your email address
Your order and ticket details
Payment confirmation details
Any messages or enquiries you send to us
Any dietary requirements or allergy information you choose to provide
Basic website usage information, such as pages visited and device/browser information
Photos or video footage captured at the event
We do not directly store your full payment card details. Payments are processed securely through our website/payment provider.
3. How We Use Your Information
We use your personal information to:
Process your ticket booking
Confirm your place at the event
Contact you with important event information
Manage food, tee times, scoring, prizes and event attendance
Respond to enquiries
Help keep the event organised and safe
Manage payments, refunds or order issues
Improve our website and future events
Share photos or videos from the event on 3PUTT Palms social media and promotional channels
Meet any legal, tax or accounting obligations
We will only use your information where we have a valid reason to do so.
4. Dietary Requirements and Allergies
If you provide dietary requirements or allergy information, we will only use this information to help manage food arrangements for the event.
This information may be shared with the venue or catering provider where needed.
Please only provide this information if you are happy for it to be used for this purpose.
5. Event Photos and Videos
3PUTT Palms may take photos and videos during the golf day.
These may be used on 3PUTT Palms social media, website, marketing material, and future event promotion.
If you do not want to be featured in close-up content, please let us know before the event starts. We will do our best to respect this, but we cannot guarantee that you will not appear in background footage from the day.
6. Who We Share Your Information With
We may share limited personal information with trusted third parties where necessary to run the event or website, including:
Squarespace or our website provider
Payment processors
Batchworth Park Golf Club
Catering or venue staff
Live scoring or event management providers
The Golf Subscription Company, where necessary for prize fulfilment
Professional advisers, if required for legal, accounting or business reasons
We will not sell your personal information.
We will not share your details with sponsors for marketing purposes unless you have clearly agreed to this.
7. Marketing
We may contact you with updates about the golf day you have booked.
We will only send you general marketing about future 3PUTT Palms events if you have agreed to receive it, or where we are otherwise allowed to do so.
You can opt out of marketing messages at any time by contacting us.
8. Cookies and Website Analytics
This website may use cookies and similar technologies to help the website work properly, understand how visitors use the site, and improve the experience.
Some cookies are essential for the website and checkout to function. Others, such as analytics or marketing cookies, may require your consent.
You can manage cookies through your browser settings or any cookie banner/settings provided on the website.
9. How Long We Keep Your Information
We will only keep your personal information for as long as necessary.
As a guide:
Ticket and order records may be kept for up to 6 years for tax, accounting and record-keeping purposes
Event communication may be kept until no longer needed
Dietary or allergy information will be deleted after the event, unless needed for a specific issue
Marketing contact details will be kept until you unsubscribe or ask us to remove them
Photos and videos may be kept and used for future 3PUTT Palms content, unless you ask us to remove specific content where reasonably possible
10. How We Protect Your Information
We take reasonable steps to protect your personal information.
Payment information is handled through secure third-party payment providers.
However, no website or online service can be guaranteed to be completely secure, so please take care when sharing information online.
11. Your Rights
Under UK data protection law, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to how we use your information
Withdraw consent where we rely on consent
Complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled
To make a request, contact us using the details above.
12. Links to Other Websites
This website may include links to other websites, such as payment providers, social media platforms, sponsors or venue websites.
We are not responsible for the privacy practices of those websites. Please check their privacy policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a new “Last updated” date.
14. Contact
For questions about this Privacy Policy, please contact:
Instagram: @3puttpalms
Email: [palms@3putt.club]